Hello @samzzzzzz,
Welcome to PayPal Community Forum and thank you for posting!
I am sorry to know about the trouble you have had while adding the email address and I understand this can be frustrating. As per the information that you've shared, this might be due to a technical glitch on the website or the app. In this case, I would suggest you to troubleshooting by clearing the cache and cookies or try using a different browser or device. If the issue still persists, please reach out to our customer support team through the available contact options on our website so that our representatives can help you add the email address. Apologize for the inconvenience caused!
Regards,
Ayesha
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