Account settings

R0bby1
New Community Member
To change my name, I need a picture of my ID and a bank statement, credit card statement, or a bill. I don't pay bills and I don't have a card or a bank account. What can I do?
Login to Me Too
1 REPLY 1

Mujahid7
PayPal Employee
PayPal Employee

Hi @R0bby1 

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issue while change your name. Please be aware that in order to move forward with your request, you must contact our team and provide the requested documents. Here's how you change your name. As you are unable to provide the requested documents, please reach out to our Customer Support teams by clicking 'Contact' at the bottom of any PayPal page. 

 

I hope that helps! 

 

- Mujahid

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.