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Access to my other account

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MizuR
New Community Member
Posted on

Hello, I've moved from one country to another and now I can't access my old account anymore. PayPal can't send me an access code on my new phone because that's a 'foreign' number. There's money in the account that I want to transfer to my new account. How can I resolve this without having to telephone?????

1 REPLY 1

Access to my other account

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PayPal_RebeccaN
Moderator

Hi @MizuR

 

Welcome to the PayPal Community. 

 

In order to have this resolved, you will need to contact our Customer Services team directly. 

 

To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

You can also contact us via Facebook or Twitter DM's. 

For Facebook: https://www.facebook.com/PayPal

For Twitter: @AskPayPal

I hope this helps, have a nice day! 

-Rebecca 

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