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We welcome your ideas on how we can help improve our documentation and merchant integration services and features. We can't guarantee that ideas will be implemented but your ideas and kudos on ideas will give us valuable insights and feedback we can showcase to our product and developer teams.

By submitting an idea you agree to the PayPal Community Help Forum Agreement and specifically the sections pertaining to user submitted feedback and content.
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Bulk update to sales tax for US users

Status: New Submitted on ‎Sep-09-2024 11:35 AM Submitted by FatCatCompany on ‎Sep-09-2024 11:35 AM
According to documentation, users in Great Britain have the ability to bulk change VAT for all their products. I see no such feature in the US version. The US version makes us change tax one item at a time. This really time consuming and prone to errors when it needs to be done. We do transactions in different cities and counties, we're also sometimes required to change our tax rate depending on the venue. Most places in my city, tax is 8.6%. However, if we go to the next city over, it's 7.5% most places there, but if we do an even at the baseball stadium, we are required to charge 9.5%. Every week we are at a different venue, and every week I have to manually change tax on each and every item. The state of Kansas has over 1,000 tax jurisdictions. Why can we not bulk update this like the Great Britain version?   GB: https://www.zettle.com/gb/help/articles/0741238-setting-up-vat-rates US: https://www.paypal.com/us/cshelp/article/how-do-i-set-up-taxes-in-my-paypal-zettle-account-help584   ... View more
3 Kudos

data base for used fraud email base & paypal payments

Status: New Submitted on ‎Nov-04-2024 12:40 PM Submitted by andybaz on ‎Nov-04-2024 12:40 PM
Well - no facility in PAYPAL - but it would be good if we can send PAYPAL scammers email address etc, email address they use to recieve payments using FRIENDS & FAMILY facility ... View more
2 Kudos

"Items" don't work properly in the new version of Paypal They get revised if changed in the invoice.

Status: New Submitted on ‎Oct-23-2024 05:52 AM Submitted by jsgeare on ‎Oct-23-2024 05:52 AM
“Items” are a nice feature of PayPal that allow you to permanently store frequently used products or services to be pulled into an invoice. “Men’s large sweatshirt,” “6 oz can of flavored coffee,” “Rent for month,” etc. On the invoice, information may be added to the items, so that “Men’s large sweatshirt,” becomes “Men’s large sweatshirt – Red.” The coffee becomes “6 oz can of flavored coffee - Caramel” and the “Rent for month,” becomes “Rent for month – Jan 2025.” Note that changing the item description ON THE INVOICE should NOT change the stored item ITSELF. However, in the “New Version” of Paypal, that is exactly what happens.  Next time you sell “peppermint flavor” coffee, you’ll need top delete “caramel” first, and for rent, don’t forget to delete Jan 2025 before entering Feb 2025. Of course the whole purpose of storing items is to make invoicing faster and more efficient. But that purpose is defeated when one mut delete previously entered material. PayPal seems neither to understand nor care about this issue. What may be done to bring it to the attention of anyone who can do anything about it. ... View more
2 Kudos

Zettle Product Stock Needs To Sell In Fractions (.25, .50,.75)

Status: New Submitted on ‎Nov-10-2022 10:44 AM Submitted by Rothen436 Contributor on ‎Nov-10-2022 10:44 AM
2 Comments (2 New)
We use PayPal Zettle in our shop. It is linked to our WooCommerce website. We have an plug-in that allows us to sell fabric by the quarter (.25) yard. It will track our inventory in fractions as well. When I sync the inventory items, to the Zettle POS, it is only bringing in the whole number and dropping any fractions. I also notice that I can not sell fractions, as I can not use a decimal point. Is there a setting I'm missing or do I need to find a work-around? Thank you for you help and advice. ... View more
10 Kudos

TFA login

Status: New Submitted on ‎Jul-30-2023 12:37 AM Submitted by Mark-DE Contributor on ‎Jul-30-2023 12:37 AM
1 Comment (1 New)
In the english TFA in order to GET a code the button "GOT IT" needs to be clicked, perhaps changing the text to "GET IT" would make things clearer? ... View more
6 Kudos

Hi, who could I contact to share an idea to a PayPal developer?

Status: New Submitted on ‎May-21-2024 05:57 PM Submitted by MoMarie on ‎May-21-2024 05:57 PM
PayPal sales and development team., I have an idea for PayPal and I don’t know who to present it to. It would benefit not only users but PayPal as well. ... View more
2 Kudos

cristianninco67

Status: New Submitted on ‎May-20-2024 10:48 PM Submitted by cristianninco67 on ‎May-20-2024 10:48 PM
1 Comment (1 New)
Hola ... View more
2 Kudos

Paypal.me Donate button in Zoom Meetings

Status: New Submitted on ‎Oct-28-2022 03:21 PM Submitted by FORMEYoga on ‎Oct-28-2022 03:21 PM
1 Comment (1 New)
Is there anyone on these forums which can create a Zoom Marketplace App? It would be great to have a pop up CTA button in zoom meetings which link to a PayPal.me account so we can take donations.    If something like this already exists out there, please let me know.    ... View more
4 Kudos

Glossary of PayPal Naming

Status: New Submitted on ‎Sep-23-2022 02:52 AM Submitted by andy_martin Contributor on ‎Sep-23-2022 02:52 AM
1 Comment (1 New)
I'm quite familiar with API concepts. But I find PayPal's documentation deeply inscrutable and confusing. For example, here are just some of the brands which are referred to, but never seem to be clearly defined or distinguished…       Standard Pro Advanced PayPal   PayPal Standard PayPal Pro   Website Payments   PayPal Website Payments Standard PayPal Website Payments Pro   Payments PayPal Payments PayPal Payments Standard PayPal Payments Pro PayPal Payments Advanced Payflow PayPal Payflow   PayPal Payflow Pro     Express/Checkout PayPal Express PayPal Express Checkout PayPal Checkout Commerce PayPal Commerce PayPal Commerce Platform     It's unclear: What these names refer to. What the products encompass. Whether these products are current, deprecated, legacy, or unsupported. Whether some are the same product rebranded. What countries they are available in. Which APIs they use.   A glossary and history of PayPal's products (defined in unambiguous terminology) would be extremely helpful to newcomers. ... View more
4 Kudos

Void the authorization link broken

Status: New Submitted on ‎Jan-20-2023 05:50 AM Submitted by sharpiemarker Esteemed Advisor on ‎Jan-20-2023 05:50 AM
Hi PayPal,   The Void the authorization link on a Pending authorization transaction doesn’t do anything but go to the Dashboard page, please fix! This is for personal accounts on a PayPal Standard button using paymentaction=authorization   Thanks, Sharpiemarker ... View more
3 Kudos

Coupon function

Status: New Submitted on ‎Sep-07-2022 02:01 AM Submitted by foxit-developer Contributor on ‎Sep-07-2022 02:01 AM
Hello, I am a developer. Does paypal have a coupon function? If not, is there any plan to introduce this function or other alternatives? ... View more
3 Kudos
Idea Statuses
  • New 11
  • Needs Info 0
  • Investigating 0
  • Accepted 1
  • Declined 1
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