So I have been a PayPal member for a while now. This was going to be my first time using the "send an Invoice" option because PayPal is a trusted name and my customer wouldn't have to have a PayPal account. Why do I think my customer wouldn't need a PayPal account? Well, because PayPal said so - here is the exact wording:
Create Invoice
Bill customers, individuals or groups by email with an invoice, even if they don't have a PayPal account! Include fields for item detail, quantities, tax and shipping. The recipient will receive an email with instructions on how to pay you using PayPal.
Hmmmm... I sent a test invoice to another e-mail address I have. When I received the e-mail I clicked on the link to pay the invoice. I was NOT given an option to pay any other way than to set up a PayPal account. I was NOT given the option to just pay via credit card.
Either this is bait & switch or blatant false advertising. I have seen numerous complaints that when people respond to the e-mail that the link to pay via credit card is small and hard to find, but it seems that the option to do that is gone completely now!
Sorry, I am NOT going to use PayPal as a payment processor if my customers all have to sign up for PayPal. I would consider it if I was given some kind of kick back but as it stands I would just be making it more difficult to get money from my customers.
Maybe I am missing something here, I would really like for a PayPal rep to contact me to explain what I and many others seem to be missing. Otherwise I will take my business elsewhere... Too bad, PayPal has made such a name for themselves, it seems that they are shooting themselves in the foot with these issues..
