Received a receipt for a payment I do not recognise

[davybozal53]

Today , I received by email a receipt for payment to Digital River Ireland Ltd  for DRI*AVAST Software which I do not recall ordering and on checking my pre-approved billing agreement nothing was there regarding this company . Has anyone else had this email and is this possibly a phishing email .

[kernowlass · Accepted solution]

@davybozal53

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2