money stuck in account

Myley
New Community Member

my account got limited and then blocked a day later and then was saying that i cannot use my paypal account anymore but i still have money in my paypal balance i cannot take out please someone get in contact with me. 

 

thank you

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2 REPLIES 2

Antonio820
Contributor
Contributor
I really need someone help
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Myley 

 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.



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