Scam likely help? Advice?
leseandark
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-01-2021
08:47 AM
I believe I may have entered my payment info through paypal on a scam website. I purchased an online service which did not work at all. The payment was for $15. There was no mention that this was a subscription. Also the subscription price is $162.00 and the billing cycle is every 9 days. That sounds like a scam to me. Also the seller has no contact information of any kind. The transaction does not show up in my account because I wasnt logged in to paypal when I made the transaction but I do have an online invoice with the transaction details. Is it p Could I just call them and tell them to block payment? If I do that will I still be legally liable to pay that fraud seller?
1 REPLY 1
PayPal_Chase
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-04-2021
06:11 PM
Hi @leseandark,
Thank you for your post! It sounds like a subscription was created on a guest account. In this situation, it's best to reach customer support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.
I hope this helps!
Chase
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Scammer, help in Payments Archives
- Failure in withdrawing from paypal to local bank account in My Money Archives
- Postal refund in Products and Services Archives
- Business Account Help in My Account Archives
- I have moved from Australia to Italy and cannot change my Cell number and address in My Account Archives