PayPal suspended my account for no reason!
SUSPENDEDFOREV
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Posted on
Jul-29-2021
06:19 PM
So PayPal suspended my account after 9 years of business and taking over a million dollars in payments. I received an email stating I violated the restricted items policy and I am suspended permanently. Then I call PayPal and speak with multiple agents to try and clear this up since clearly it is a mistake and they would not tell me what I sold specifically. I sell precious metals and I have not sold any new items and definitely no restricted items so I find it hard to believe that’s the reason. Why do they do this to people? What do they think this accomplishes besides causing people to take their business elsewhere? I guess I’ll never know PayPals reason since they refuse to tell me however just like all the other posts I’ve read from suspended users I have done nothing wrong and definitely did not sell any restricted items. Something is not adding up here.
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Account Limitations
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kernowlass
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Jul-30-2021
08:50 AM
Could it be this?
https://www.paypal.com/uk/webapps/mpp/ua/acceptableuse-full
dealing in jewels, precious metals and stones;
Advice is voluntary.
Kudos / Solution appreciated.
SUSPENDEDFOREV
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Jul-30-2021
11:30 AM
No I don’t think so because I was selling precious metals for 9 years and PayPal was taking the payments. That just says requires pre approval? Unless PayPal changed something I definitely did not need pre approval for precious metals.
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