Not happy with dispute results
Temp20210915
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Posted on
Sep-14-2021
09:35 PM
I purchased an item . It was supposed to arrive on 8/21 it was shipped two days after. When I got it it wasn't what I bought . Tried communicating with seller he apologized said his store send my item somewhere else. I filed a dispute the result is I have to pay shipping out of my pocket to send this back to him before Ebay will give me my money back minus shipping. This is no right . Any help I could get would be greatly appreciated
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Disputes
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kernowlass
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Sep-15-2021
05:18 AM
Sounds as if you opened an Ebay return request and not an Ebay dispute for item received but not as described OR a Paypal dispute?
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Kudos / Solution appreciated.
Temp20210915
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Sep-15-2021
06:05 AM
I never said I opened up an Ebay return request. I opened up a PayPal dispute. Ebays terms were I had to send the wrong item back to seller. I have no problem with that. My problem is they want me to pay the return shipping . I don't think that is right . I've paid the shipping cost once I don't believe I should lose money for his mistake.
kernowlass
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Sep-15-2021
10:48 AM
And I didn't say you did ! I said it ''sounds'' as if you opened an Ebay dispute.
Only Ebay would not tell you to return an item for a refund for a PAYPAL dispute, paypal would if you opened a paypal dispute.
So maybe clarify which sites dispute you opened, only if it was a Paypal dispute then it has nothing to do with Ebay.
Advice is voluntary.
Kudos / Solution appreciated.
Duluth1
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Sep-18-2021
09:34 AM
I have paid the return shipping been promised that I will get it included on my dispute final decision but I did not get that where should I report that? Please advise.
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