Chscurtaint = potential fraud

LoRu_1
Contributor
Contributor
I bought 4 items from an internet store more than a week ago but have not recieved an order confirmation or anything from them. The money is withdrawn from my account. I did not use Paypal for the purchase, I used my credit card, but the transaction history on my internet bank says PAYPAL *CHSCURTAINTS and a row of digits after. Is this a fake online store? What do I do?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@LoRu_1 


You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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