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Solved! Go to Solution.
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Chinese Web Sites or on Facebook easy to spot (once you know the below signs) so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
Advice is voluntary.
Kudos / Solution appreciated.
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Did you activate the below link at some point before you made the transaction?
https://www.paypal.com/au/webapps/mpp/returns
If so then click on the transaction in your paypal account and the return shipping link is at the bottom of that details page.
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Which is exactly what I told you to do in the last sentence in my reply to you.....within 3 hours of you posting your question.
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Telephone numbers don't always guarantee that they are legit. Case in point, my dealings Strong Current Enterprises. They have a customer service number but put you on hold without letting you talk to anyone. I tried twice the same day once for ten minutes and once fro twenty minutes.
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- Returning Damaged item to seller. in Disputes and Limitations Archives
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- Return Postage Fee - Order 2 Aug & receive on 8 Aug (Urgent Reply) in Disputes and Limitations Archives
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