Account limitations

Blossompat
Contributor
Contributor
It’s been over a whole year already I’ve gotten nothing from PayPal I called several times got place on hold forever the last person I spoke to asked me to wait on an email from PayPal which never gets to me until now I’m sick of this it was supposed to be 180 days
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Blossompat 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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lesankim
Contributor
Contributor

It always say our reps are busy and need to get back during regular business hours. This is at 6am till 7 pm when I try and get the SAME message all the time?

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Blossompat
Contributor
Contributor

I did call the customer service almost every day I spoke to someone this morning she stated I’ll have to seat back and wait on an email that’s the same **bleep** they always be saying for the past one year

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lesankim
Contributor
Contributor

They just said I violated the rules? NO one can tell me when or how I did it, seems to be 1 sided. I have only 4,800.00 left in my crypto and it was at 10K. The time has been 210 days and NO ONE can get me my money out? Again seems 1 sided and they do what they want and brush you off. I even have one of there reps tell me to start another account and transfer, Which we know that will and can NOT happen. Anything to get you off the phone. I have made over 10 calls and sat on hold for HOURS and all I get is hold on or there is nothing that they can do??? Just ripping me off I believe as again it is 1 sided and can not tell me what I did. After 15 plus years using them?? Good luck as I believe everything will just be taken by PayPal.. Safe is not what I call them anymore. I have warned many people and hope they tell others!

 

I feel your pain and see how we are treated!

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