Hey everyone,
I live in the UK and run an online business based in the UK and selling worldwide. My business is registered to a virtual address.
I received an email from Paypal stating "we cannot lift the receiving limit on your PayPal account until all requirements have been met. We noted that your business registered address is associated with a virtual address. To comply with EU Regulations we must verify the physical address of our customers' businesses." We can accept the following government-issued documents to confirm your physical address. A Revenue letter or tax demand issued in the last 12 months.
However, the letter I have from HMRC shows my virtual address. I rent a flat and my tenancy agreement forbids me from using my home address for my business.
Have you ever had this issue? How can I resolve it?
