How do I activate PayPal's "Return Shipping on Us" as a UK consumer not a merchant?

Damo74
New Community Member

I am trying to set up PayPal's "Return Shipping on Us" so I can return some goods that I have bought in the UK.

When I go through the help pages on PayPal and get to this page (URL below), the links take me through to a Merchant page? The instructions on the page below don't marry up to the actual experience once you click through from this page https://www.paypal.com/uk/smarthelp/article/what-is-paypal-'return-shipping-on-us'-and-how-do-i-acti...

 

Any help or pointers very welcome as it's a bit confusing and not obvious how to activate the Return shipping on us feature.

 

Thanks

Damo

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.