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My colleague's password was not accepted, when asking for a new one, she was informed that her email address was not recognised. When she tried to reregister she was told that her card details were already allocated - how do we get out of that stale mate? It was impossible trying to solve the problem using the telephone number to customer services
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Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".
In the UK its free from any landline phone.
Advice is voluntary.
Kudos / Solution appreciated.
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