I have read the few other responses to similar questions on this forum. The responses are not always factual,or applicable to my situation. But they are ALL SCARY.
I am hoping for official PAYPAL factual response, and/or seller who have had success in resolving such situations.
No scary, discouraging stories please.
My buyer opened a not as described dispute.
I agreed to provide a refund upon return of the item.
The buyer uploaded tracking information for alledged return on 4/22.
USPS indicates no such tracking information.
The tracking number can be valid but not yet entered into the tracking system only if
the buyer is using an old stick on delivery confirmation label and has not yet shipped the item
--the stick on confirmation labels must be presented to a USPS clerk for acceptance even if paying by stamps.
So How long after providing tracking information does buyer have to return the item?
Technically, valid tracking information is not just a number with the correct number of digits,
but is a number that has been scanned and acknowledged by the carrier (btw, new eBay definition).
So, technically, the buyer has not yet actually provided VALID tracking information.
How long does the buyer have to provide valid tracking information before PaPal will close dispute in my favor?
Will paypal confirm tracking recorded or delivery confirmation or either before issuing refund?
How long after buyer provides tracking information (valid or invalid) will PayPal refund the payment?
Thank you in advance for your time.
