server DNS address could not be found

forestgram
Contributor
Contributor

Hi there, I have created a button with Paypal. All set correctly. 
When you click on Subscribe Paypal button i just created, it lands on payment confirmation page with item price and details. Next, I click on a button Login which redirects to www.live16.paypal.com with a message: "server DNS address could not be found."  Sometimes it redirects to live11.paypal.com or live9.paypal.com etc.
This happened to everyone who tried to pay. 


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5 REPLIES 5

forestgram
Contributor
Contributor

Thank you for your reply and message 🙂 Thought it is problem only on my side

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time_loss
Contributor
Contributor

Can PayPal resolve it soon? Can't pay eBay seller from my papal balance.

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NoTePases
Contributor
Contributor

Same here, happening with my customers. 

 

Here's the video, mine got forwarded to live11...

https://youtu.be/3b-onNjR8QY

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JeffroHome
Contributor
Contributor

This happened to me after trying to report unauthorized charges on my account. 

www.live9.paypal.com’s server IP address could not be found.

Down or just me shows the above site is down.  So it's not me. 

 

Class act PP.

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