Several years ago my account became limited before ever using it and I provided all of the information that was asked of me to remove this limitation. Every box had a green check but the message at the top still said "Your account access is temporarily limited". I thought "Whatever, I've never used PayPal anyways". Fast forward to about 3 months ago... I decide I want to start doing freelance work and need to have a PayPal account in order to be paid. I try to close my account and restart everything but it wont let me close an account with unresolved issues. I message the help center and I am told that the picture of my ssn was unclear and needs to be provided again. I promptly provide this and I am told it will be around 3-5 business days until I hear that my account is unlimited. I wait but hear nothing so two weeks later I message again asking if it is being reviewed and I am told that she was moving the limitation to review (shouldn't it have already been there?) and to wait 3-5 business days. It's now a month and a half after that last conversation and I have heard nothing regarding my account's review and my account is still limited. Am I missing something? Is this normal? Will I ever gain full access to my account or even be able to close it and start over? At this point I am not confident that my account is actually being reviewed or that any effort will be made to fix my issue.
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