if you think it's a delay from the holiday, sorry to break it to you. paypal uses a company called paymentus to process their payments. when you contact paypal - paypal says the transaction was completed because on paypal's side they see that they paid paymentus. from paypal's perspective it is complete. the reps don't know anything about bill pay and dismiss you as stupid for complaining about your money not hitting your biller. if you read the other threads on this board - you see the type of people they're dealing with, and they lump you in with them. paymentus is a large processor that handles bill pay functions for many companies. from what i can gather, they submit a file with the day's ACH's in it. if for whatever reason that file has errors in it, the file is rejected. what i'm thinking is that there is no feedback loop to see if the file was accepted or rejected. (no idea why the file would be rejected). so if the file is rejected, those payments don't go through until someone recognizes it, finds the error, corrects it. anyway, 1/4 payments were in status accepted and submitted yesterday on 1/10, just like 12/27... the fact they did not post like the 12/27 payments tells me the 1/4 file was rejected again and it will need to be corrected and resubmitted.
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