I too am extremely disappointed in Paypal. I recently ordered 2 NFL jerseys and only received one. The company I ordered from acknowledged that they only shipped one, but now want me to place another order to get it, "to save on shipping costs". Can you say scam? I refused to order something I do not want, opened a case to simply ask for a partial credit for goods not received. To my dismay, I got an immediate reply from Paypal saying the case is closed. Apparently, you are correct, you cannot open a dispute if SOMETHING got delivered to you. Luckily I am only out about $30, but it still annoys me that PayPal really doesn't protect you from fraud at all. I am done with Paypal, I am done with Ebay. From now on I order from reputable companies only and I only use VISA, at least I know VISA will protect me from fraud!
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