I signed up for a free 4 week trial and had to enter my PayPal details to do so. Enrolled on 3 courses but when clicking for information on the course resources my PayPal account had been charged £49.99 three times. I immediately contacted the company and cancelled my account. So they can see I didnt actually access any courses or materials. They replied saying they can't refund as its a 2 step process to purchase these toolkits. Which is a lie. I also never received any confirmation of purchase. They offered me lifelong membership which I declined and now won't respond to me. I started a dispute through PayPal as my account has now been blocked until I put £149.97 in to cover the payments to Shaw Academy. Has anyone been in a similar position and can offer any further help or support? Thank you in advance.
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