@cathyfs60 i got NOTHING from PayPal. They referred me back to the merchant to resolve. I opened a dispute with my credit card company, Citi, provided all the back and forth communication. Citi contacted the merchant and merchant replied but I persisted and again provided all information to Citi to let them know the merchant has a bait and switch website. Citi decided in my favor and I received the full refund.
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I can't believe the rag they sent me. Not even close to the item on the website. Where is our consumer protection agency when you need them? What a sham.
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Hey, if you know something can you contact me? I had the same problem almost a year ago. Never received my money back. If you know something please sent me an email
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I am the latest victim. PayPal has lost another client. This company also goes under Feray Technologies. Bought some make up from them - contacted subsequent day; all my requests for refund are met with robotic "this is your number..." Most aggravating. Pay pal should remove this merchant from their base immediately. 78 complaints is very poor business.
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I kept the shipping package just in case and this is the information that was on the shipping package from California - not China. California address on my product shipping label? for this GOGObuy website. Vicky-LAX <removed> South El Monte, CA <removed>. IF this is an incorrect address...is this not mail fraud?? I am sending the product BACK to California from where they shipped to me - NOT CHINA!!
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In my case, the Chinese company shared a mailbox tracking number which does not have my address. Also the tracking clearly shows that the content is lightweight document and no way that can carry a 20LB robotic mop. This thing is crazy. How can Paypal allow such scam to prosper on it's platform? Paypal denied me refund based on the tracking number, which doesn't even has my address. Pathetic Paypal.
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You are right that PayPal is not helping victims of fraudulent purchases. Instead, PayPal seems to be aiding and abetting fraudulent activities by closing unresolved cases in favor of the seller.
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This company is truly a scam I am a victim of this terrible company I ordered wings that were supposed to be Brazilian hair turns out to be all synthetic very cheap synthetic at that I won’t give up either I will continue to report this online on Facebook and PayPal I hope I get my money back but if not this is a lesson well learned but I will try to help others. So that they won’t make the same mistake
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