Has anyone else had any problems with PayPal not reading your responses? I purchased a costume for our dog back in October and I received a sweater not comparable to the costume and its too small for our dog. The company in China says its a nice product and I should keep it! They finally agreed for me to return it for a full refund but they are sending me an address that is in Chinese and the Post Office nor UPS will not ship it because the address has to be in english and the cost is more than the product is worth, why should I have to pay to ship it back when I already paid shipping when I purchased the item. I have sent this matter to PayPal and they keep responding the same way as if they didn't read my response. They do not have my back whatsoever in this matter. I have also sent emails with no responses. They keep telling me to return this item back to the seller but the seller keeps sending the response in Chinese! I will not give up on this matter if I have to escalate it to the BBB in our state! Thank you for listening!
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