I just wanted to let people know that FedEx employees are scamming customers by stealing packages and then logging the packages in the system as if the customers received them or reporting them as lost. Therefore, the customer will request a refund from the retailer or from their bank. Or if the customer used PayPal, then PayPal will refund the money for an item you paid for and never even received. Over the last several months, I have had several missing packages and most recently damaged merchandise from FedEx. This seems to be more prevalent with packages that have items worth more money such as cell phones, computers, designer clothing, etc. I recently had my brand new laptop stolen by a FedEx employee. When my package did not show up on time or even the next day, I filed a complaint with FedEx. A couple of days after I filed the complaint, a FedEx driver delivers my laptop. I noticed that the box had been opened. When I tried to use the computer, the hard drive had been damaged so it was difficult to work on it and the sound system was all messed up. I have contacted FedEx several times demanding answers, but no one will listen or respond to my messages. Moving forward, please try to only order from online companies that use other shipping carriers such as DHL, UPS, or the USPS. As customers, we do not always have the option of choosing who ships us our orders, but some sites do allow customers to choose USPS priority shipping or shipping the item overnight or within 2 days. Please be safe and aware at all times. This would be a good time for people to invest in doorbell cameras if it is affordable to them. FedEx has been a total nightmare. They are a horrible company that does not care about customers and chooses to employ sick criminals. I wish that more could be done because criminals need to be in jail, not out on the street violating more people. However, no one is taking my complaint seriously or they just do not believe me. I just thought I would get the word out. Take care and be safe. XOXO
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