Refunds to expired prepaid debit cards go into a black hole. PayPal actually disconnected me from a chat conversation I was having while trying to get help. They didn’t even ask me if I was finished. They did not help me at all, they refused to get me the information I needed regarding the card number, telephone number for the card, and I am losing $100 refund that I am due because PayPal is incompetent and has an outdated process. They need to write an algorithm to fix the issue so that refunds do not go to expired prepaid debit cards, and meanwhile they need to give me the $100 refund that I am due. They are refusing to transfer the refund to my active card. So I have $100 refund sitting on an expired prepaid debit card that I can’t access. Who keeps expired prepaid debit cards? They say I should. That is ridiculous. Warn your friends. I will close my PayPal account due to this situation.
... View more