I purchased some items from a company back in oct and have not received any items since. Every time I contacted them they would give excuses as to why items not shipped yet. I found many other people were in the same boat. When the company owner found out she told everyone to dispute through PayPal as she had no $ to pay refunds, I went through PayPal and now she issued a refund but it is on hold and yet is telling and showing everyone that her PayPal acct is in the negative. Does this mean I won’t get my money back from her? What does this mean for my refund? Can I escalate the claim now that she has “accepted” it??
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