Yes, I know Paypal is unable to think outside of the pre-determined FAQ categorizations, hence my post here. It is ironic to think that Paypal offer themselves up as a "secure" system, and they claim this to be a core competency and strategic competitive advantage, yet they have no system security staff/management or gateway to be able to receive information about potential hacking /laundering and ghosted addresses appearing during on-line transactions (such as the above). In other words, the only thing PayPal can process is disputed transactions - not unauthorized ghost addresses. This tells us there is no security as claimed since, clearly, both occur. Equally ironic is your insular response above. That is, once informed of a potential issue with their security and limitations of their processes and systems to deal with it, instead of PayPal setting-up something to plug the gap, you instead tell me to go to an insecure platform such as either facebook or twitter to see if anyone else can help!!! Its ok, please do not trouble yourself any further. I have now raised this with Scamwatch, ACCC and now heading to the financial industry ombudsman. If anyone else has a similar experience please let me know and I will include it with my correspondence.
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