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See my response to Calli   I do not know if it will help but I got an address from PayPal  [see below] and sent them a long letter   PayPal, Inc. <removed>   Attn: Fraud Investigation Team ... View more

Hello - for what it is worth - I finally got an address to write to with my complaint:   PayPal, Inc. <removed>   Attn: Fraud Investigation Team   and wrote them a long complaint letter.  Haven't heard back and do not know that I will.  When I was drafting a letter to them I searched for others who might have complaints -- there are pages and pages of urls with complaints; I included about 5 of them in my letter.  I would urge anyone who has a complaint to complain; I may be paranoid but I think this is a total scam to get people to buy clothing and then when it arrives and you realize what trash it is they happily allow you to keep it and you agree to discount [in my case  12.5%] your refund based on potential shipping charges.  I cannot imagine that the items I received cost the $75 they kept [for potential shipping and charges].    I was annoyed to find that they also sell through Amazon.com and sent them a letter with a copy of my PayPal complaint.  Since I was not scammed through them I think they effectively told me it was my problem [implying they were ignoring the complaint].   Again, I take responsibility for ordering but, as you know -- the photography is wonderful and the items seemed really nice.  I would have never, ever ordered from them had PayPal not been an option as a form of payment.  I am less confident of the reliability of PayPal as a company now if they are representing known scammers.   ... View more

For what it is worth -- are you writing about Noracora or Anniecloth or one of those companies?  I spent about 20 minutes on the phone with paypal and finally got the address of the unit at PayPal:   PayPal, Inc Attn: Fraud Investigation Team 2211 N 1st St San Jose, CA  95131   I just wrote them a 3 pp letter concerning NoraCora; I only ordered from them because they use PayPal.  I did not realize it could be a scam - after the fact I did a quick search and there are dozens of citations [if not more] about these companies being a scam. I agreed to a refund of 15% of my already shipped items because of the cost of the price to send it back to China.  They did refund the 15% BUT did it off the total of the bill and did not refund for the 5th item that has yet to be pulled and shipped that I requested cancellation of.  I wrote them right back and reiterated my expectation of a full payment for that cancelled item but I am not holding my breath.  I do not know that the letter will do any good but I think PayPal needs to hear from its customers [us] as to what we expect when we trust them.  I am also going to post on Facebook where I saw the ad in  the first place.  Sorry to hear you have lost $ - think we are a long line of scamees [is that a word?].  I would urge anyone who has had a bad experience with them to make your opinion know on whereever you saw the ad and to also write PayPal with your concerns.  ... View more

I will say upfront that no one twisted my arm into ordering from this company.  The photography of the items in no way represents the actual products. I ordered 5 items 1 Nov 2019; mid-Nov the 1st two arrived -  2 tops -- cheap fabric, shoddy workmanship.  Two of the remaining 3 items were received by the end of the month.  I emailed the company and asked for a cancellation of the 5th [it had never been pulled for shipment after 30 days] and wanted an authorization for return of the others based on the advertised vs the real appearance.    Got a detailed email back; essentially all they would do is give me a 15% refund on the 4 items as I would have to pay all the shipping, overseas fees, etc.  I wrote them back telling them I would accept their terms for the shipped/received items but I wanted full price for the 5th item since it had not been processed.  I did get a refund BUT they discounted the 5th unshipped item also and gave me a credit on my credit card that is about $15 less than I am owed.  I am cheap enough that I sent them back an immediate reply this morning; will see how that goes.   Guess I am whining because I would never, ever have bought from them if they did not take paypal and the refund was to my credit card; I do not know if paypal did the crediting or if this company has my credit card information.  I am going to call and see what I can find out.  Wish I had checked here 1st - thanks for your post ... View more