@shirlas135 Its down to how the payment was SENT to their account. 1. If you sent using money > goods / services option then paypal would see them as a seller and may apply the new seller hold (which would explain why it is pending on their account). They would also charge a fee. 2. If you had sent using the send money > family / friends option then they would have had the payment instantly with no fee. (However that option is not available in every country). There are however some occasions where friends / family payments are held for reviews but these are normally only 24 hours. Fees are no longer returned when refunds are made.
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