Hi everyone. I’m looking for help with a fake dispute claim from a buyer. I sold a game code from the website steam to a buyer last month. Now the seller is trying to claim back the money, but I know the code has been redeemed. PayPal have now told me that they have taken the money out of my account and have also taken a chargeback fee out of my account as well. How can I dispute this when they won’t let me get in contact with PayPal, I have the proof that I sent the code over eBay and proof that the code has been used. The buyer is claiming that the purchase was not authrorised by them but now I am left without the game code to sell, which I know they have redeemed. I got a friend of mine to try redeem the code, but it said that it was already redeemed elsewhere. I think it is unfair for PayPal to try and take the money away from me as well as leaving me with nothing to sell. As far as I am aware, the buyer has provided no proof that the purchase was made without authrorisation. Any help would be appreciated, thank you.
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