Thank you! It turned out that what I was seeing was, in fact, an "account hold." But here's my REAL confusion - There's this thing called "automatic payments," which applies to a somewhat long list of vendors. For some reason, when you buy from those vendors, PayPal takes the money from your PayPal account first, then applies a secondary source - credit card or bank account. This happens even when your credit card is set as your preferred payment method in PayPal, and you look to make sure it's set for "credit card" before you submit your online order - they still hit your PayPal balance first. And in some cases, they then hit your bank account instead of your credit card if your PayPal account has gone to zero. The poor woman in customer service really didn't have a great explanation for me about how this happens or how it gets set up. So do you happen to know why this happens? I'm trying to use my Chase VISA in PayPal for my Christmas shopping because there's a 5X points promotion going on, but instead I'm getting 0X points because I'm essentially paying cash! Go figure. Thanks!
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