I agree wholeheartedly. I filed a dispute with Paypal over 2 months ago. An icemaker was ordered but got sent a gold ring. I contacted company and thru a series of email theyfinally agreed to refund 50% after numerous emails to them. I filed dispute with Paypal and received the reply that dispute was disapproved because I had received the item. I had ordered an icemaker and received a cheap gold band. I included a complete series of emails from the company showing they had sent the wrong item and the company agreed to provide 50% of whst they were paid. The resolution center is how we continue to get scammed. From now on will use my credit card for any purchases and file disputes with them.
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