I provide service not product, making it easy for the "buyer" to dispute charges with their CC Company. I use an invoice sent to the clients email on file. I just had someone sign a paper with their name date and time of transaction agreeing to my service, and the amount, with my business name included. However I cannot seem to find any place to upload the signed document onto the paid invoice. I would like to have the info already uploaded, that way any dispute already has their signature attached, also it would eliminate any loss of the signed receipt. I have found the individuals that dispute are 2-3 months after the service was provided and invoice paid. Any other tips on protecting the "Seller" (of services not products) from fraudulent yet awarded disputes, I am all ears and would really appreciate any and all feedback!
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