We ordered on the same day, it appears. Similar story: I received acknowledgment of order; a couple of days later, shipping notice with a tracking number. The tracking number didn't work. I emailed; the response was 'it shipped, computer system just hasn't updated yet.' Checked in again via email; no response. Emailed again; no response. Emailed again advising I would file a dispute if I didn't hear back; received response, 'it won't ship for another two weeks.' I tried to go back to the website to check order details there and got the 'website does not exist' message. I filed a dispute with PayPal right away, and received a refund a few days ago. I also saw the ad originally on Facebook, with lots of gushing positive reviews. I'm seeing a similar ad now, with the same videos and different company names. Would love to have one of these hand instruments, but not through these people.
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