According to the case history, PayPal sent an email to the buyer about this chargeback and the buyer is moving forward with this chargeback. "Email sent to buyer - PayPal" There's no "miscommunication" nor can this be used as an excuse for a $1,802.00 chargeback. Returns on eBay should be processed through eBay, that way, there's a clear record of the return with a tracking number for the shipment. It's safe to assume that the buyer presented no evidence whatsoever of a return to the their financial institution or PayPal except for a claim. That evidence obviously would have been presented to me. PayPal has enough evidence already to substantiate this buyer is trying to fraud me, fraud PayPal or their financial institution. It's obscene that PayPal is penalizing my account under these circumstances. These types of business practices allow buyers to commit chargeback fraud with impunity. I will never sell anything of this value on eBay again (or likely anything at all) and use PayPal to process the transaction.
... View more