Hi guys, I recently set up an account with Shopify to use their app (Smoke Drop) to drop-ship CBD, Apparel, Vapes and such accessories. However, before I could even complete my website and product inventory, PayPal flagged my account and limited it so I cant accept payments: "A recent review of your account activity identified products/services on your website violate PayPal's Acceptable Use Policy. Specifically, illegal drugs and paraphernalia are associated with _________and are not permitted on our platform. As a result, your account has been limited temporarily. We appreciate your business and request your assistance to complete the step(s) below to prevent any further disruption to the use of your account. To help us resolve this, you will need to: - Remove PayPal as a payment option, as well as all references to PayPal, including the PayPal logo and/or shopping cart, from _____" So i go to the resolution center, with no opportunity to provide my documents to show my business is not "illegal". The only option is to remove Paypal. I do that but also send them emails and messages through the message center asking for more info and disputing their claim. So, I jump through hoops with images, descriptions, legal disclaimers and all kinds of nonsense. Paypal tells me they are "reviewing", a month later, still "reviewing". Meanwhile, I open another account, this account is limited because of the old one. But now, I can submit the additional information they are now "requesting". I submit a document, pictures of my account on Shopify and the Smoke Drop app, my legal disclaimer, the products I'm selling: CBD, Apparel and protective wraps for CBD products and they again are "reviewing". Weeks go by with nothing, I do another email through the message center requesting an update on where their "review" is, along with a description and info of what products are "illegal". I get an email the following day with no detailed information as to why this has happened or what products are flagged. Just the same email saying remove PayPal. How is it, I see a TON of head shops using LayBuy (a merchant who uses Paypal) and Paypal itself. But I am flagged for CBD, protective wraps and apparel? Anyone else having a problem with Shopify, Smoke Drop, CBD, Vapes, or anything related? Can someone tell me how these 100% legal products throughout US are "illegal" according to PayPal. Mind you, I also live in a Medical Marijuana Legal state, so patients are legally allowed to now use vapes for their medications (if they chose to do so, that is not our intent) but if it was, it's totally legal here and in many states. Also, none of the other merchant services will accept me because I just started this business a couple months ago and have not been able to make a sale because of PayPal! Those other merchant services require previous business and sales. They don't accept new businesses. HELP!
... View more