A buyer opened a case against me for a mobile phone which I sold; I responded straight back to the case on the same day in which it was opened. I no longer needed the phone, and offered a partial refund (half price of what they purchased) so they would have ended up getting an up to date smartphone for very little money. However, the buyer never responded to my request and the case is now closed. On eBay it now says 'Your funds are now available' - does this mean that I won the case? This is actually my first time selling on eBay so I do not understand their language. Could the buyer dispute this with Paypal, if so - should I contact Paypal and show them the case history?
... View more