Has anyone ever made a formal complaint against PayPal? I was scammed out of £500 and PayPal issued the scammer the money from my account without investigating properly or taking any of my evidence into account - proof from Royal Mail and eBay. PayPal staff have lied to me on separate occasions about proof from this scammer that didn’t exist. PayPal have now told me I have to claim through a small claims court but I feel PayPal should be dealing with this, looking at actual evidence and granting this in my favour. Has anyone made a successful complaint against PayPal? I submitted it but haven’t received a confirmation email either. Is this normal?
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