I ordered from a Chinese retailer. 1/4 of the order arrived and it was unusable. I communicated with the co. It was awful. I made a claim. The shipping to return is 95.00. The item is 87.00. Am I just to eat the loss? If like to call PayPal but I can't find a number and all the automated stuff is like being stuck in a loop.
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I did actually open a dispute afterward. They're now saying that I need to close the ticket or they wont reply to my emails anymore. They've dilly-dallied for quite some time and only now that the dispute ticket is open do they actually take it seriously. What does PayPal do as a punitive measure to make it important enough to them to threaten to cut off contact if I wont close the ticket?
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The tracking says it hasnt left china (started sept 29) ... 12-20 days shipping. Nov 09 I'm getting to the end of my patience. They sugested checking with Canada Post - which indicated that it hasnt left china. The website says they ship from US - I am seeing differently.
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