Hi Just wondering if there is a way to respond the email received from PayPal following a dispute being opened for an item I purchased that is faulty? The response says I have to send the item back overseas with tracking at my expense- I have no issue sending the item back but the cost to post it back is half the cost of the refund. I don't believe it's fair that I should have to pay to return a faulty item but the resolution centre only gives me space to enter the tracking number.
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