My account was recently limited - I was able to change my password, but it's still asking to either confirm my identity or upload picture ID. Whenever I select either one of those, I get the "Sorry, we can't move forward -We couldn't verify your account." error. I have tried deep cleaning my computers browser / internet history, reboot the gateway / router, Tried it from my phone with no luck. Calling customer service never actually lets me speak with an agent. What can I do to resolve this?
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