I purchased a item from a web site. I paid via paypal. The web site sent email saying received order, finished order, shipped order with a tracking number via ups. Package should of weighed 124 but it sadly only weighed 2 pounds. My problem. The web site shipped the package to a different person, a different address in same city. I did not receive it. Contacted ups to inquire. They stated it was delivered but not at my address nor my name. They could not supply name and address for privacy purpose. I filed a dispute with paypal. Paypal now has stated for the purpose of dispute it was delivered. To my city and state. And that is acceptable to them. How can I get it through paypal that it was not delivered to me? Paypal has admitted they are only going off city and state and not what I am saying nor what i have shown them from ups . Basically stating the package with tracking number was not delivered to me and my address.
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