Over a month ago, I purchased an item online. The seller was to send the item within a week of purchase. 8 days later, I asked for an update via email with no response. I sent a three more over the next week, still with no response. I opened a dispute with PayPal to get a refund, which went very smoothly. PalPay attempted to contact the buyer with no response after 11 days and the dispute was decided in my favor.
A few days ago, I received an automated email saying that the item has shipped, along with a tracking number. Since the dispute was resolved in my favor, I had since bought a replacement item from another supplier. According to PayPal, if I receive the item, I need to pay the seller, despite it being over a month late with no attempts at communication. The seller still hasn't responded to any of my messages and PayPal's responses have been very confusing about what I should do in this situation. I don't want the item and multiple good faith attempts have been made at cancelling the order. The seller is either ignoring them or no one is monitoring their email. This entire thing reads SCAM to me.
Any advice on here? Is someone who is very familiar with PayPal disputes know how I should handle this?
Thank you!
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