I try to login to my old account that I haven't accessed in a while. Even though I have the password, log-in tells me that I need to update it. I try to update it, I receive a verification code on my email, I type it in, log-in tells me I need one more step for verification. They want to send me a text to a phone I no longer possess. Can't do it any other way. So I try to ask for help The only help available is via phone: i try to call, my operator tells me the number can't be recognized = can't be called. I try to send an email, it tells me that I need to login to do that. But I can't login. So I make another account, and this time I try the "chat now" feature. "Chat now" feature displays a message saying it can't be loaded. Ok, I try again with the email. Redirects me to another page that can't even load on Google Chrome. What can I do? I need to close that old account and there's no way for me to access it or ask for help. This might have been the worst costumer service I've ever seen in 20 years that I'm on the internet.
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