I bought a new laptop from Microsoft and paid with Paypal credit option £1660. My credit has plenty for it. The payment is still pending now but they have taken the full amount out of my bank account not credit. I am now over my overdraft and my other debits are bouncing and I am getting my credit rating ripped apart! There only solution is to send the laptop back for a refund. Well that would be great if I it wasn’t a birthday present for my son and he hadn’t already gone travelling for 2 months!! I have been on the phone and chat nonstop, the chat I got my conversation cancelled, my phone calls get cancelled and I keep getting passed around as no one wants to deal with me. After insisting I speak with a manager, I was transferred to what I hoped would be someone with a bit of power to solve this. Once the call was answered I had been transferred to an Indian call centre. I asked if he was the manager to be told no and I rage slammed the phone down. Paypal have completely **bleep** up and I am the one that gets hurt from it. They say they cannot fix the issue and to contact Microsoft. Well Microsoft won’t give me a refund without the laptop so that’s it! Thanks a lot Paypal ruin me!
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