I am hoping you have some insight on the problem I am having with the PayPal Here app we use for transactions at events. This question actually relates to a business account of someone I help with PayPal Here. I am trying to set it up Items (for sale) for a new event - we have different items for different events so about twice a year I do changes to the Items we offer in our inventory. I have added and made changes to Items many times in the past but now, it's not working on either my iPad app or iPhone app. I am on the latest version of PayPal Here, and the latest version of iOS. I am logged in as the owner of the business account. There is one example of the problem - adding a new Item. It appears to work, but logout and log back in, and any changes I made are GONE! Here is what I do - Once I am logged in (on my iPad): Tap the 3 lines in top left, choose Item Catalog Tap Items in Left pane if not selected Tap + sign in top right corner to add an Item Tap in the Item Name field and add the Item name. Change the Type to 'Variable Price' Tap Done in top right corner of Add Item pane Go to New Sale (tap top 3 lines in top left, tap New Sale), scroll down the list of items, and the new Item is there. Perfect. NOW, Log Out Log back in And any items I have added, or any other changes I have made including Item deletes, are gone! - the item list is as it was before I started making any additions or changes. What is happening? If I cannot get this working this week, we will have to revert to using Square but the readers aren't as good. I hope you can help, thanks!
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