The same thing happened to me too. I reluctantly closed the dispute as I couldn't find any clear guidance in PayPal and I'm relatively new to using it for shopping. Upon confirming that I had closed the dispute, Orderplus sent me an email saying it the refund would be processed, but it would take 7 days. I never saw anything. I'll be going via PayPal to check, but expect nothing. Lesson learned. sigh.
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