Ok. So long story less long. This guy bought shoes from me all the way back in JULY. Today as of October 16th he filed an unauthorized transaction claim thru his bank. I tried to contact him directly but he decided to block me. I went ahead and responded through the PP Action thingy. I provided proof of communication, shipping, delivery, and feedback. I provided tracking through PP, Depop (clothes ebay), and sent it to him directly all on the same day. He literally confirmed with me that he purchased AND received them. So now I have a big fat gigantic red -$150 in my face every time I open PP. My questions are 1. What is the likeliness I will win this claim? 2. I just made a sale for like 20 minutes ago for $80. Will this $80 go into his fraudulent refund request? Or will I be able to decide what to do with the incoming money? And if it is automatically sent to his refund, will I get my $80 back when/if this is solved in my favor? Any help would be greatly appreciated.
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