Good day, I have provided confirmation of payment for delivery back to merchant with a track number (both track number RR337381795TH itself and the photo of the completed forms and the package). This information was provided to both PayPal and the merchant. Currently, the status of the parcel on September 20, 2019, is “Perform customs clearance International (China)” so the parcel is awaiting action by the merchant. Since the merchant is aware of the open dispute and the fact that parcel dispatched, I regard that the closing of the dispute in my opinion as not correct, since I fulfilled my part of the obligations and sent the returned goods and can not affect the customs clearance in China. I regard this fact as inaction on the part of the merchant, in order to close the dispute. seller didn’t receive the returned product is because of inaction, in any case, the dispute closes in his favour? That is, not only did I not receive the purchased product for $ 168, I also returned the product to the seller, paying an additional 40 for shipping back to China. That is, in the end, I lost $ 200 and was left without anything?
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